Introduction

At Laptop Market.ae, we value your privacy and are committed to protecting your personal data in accordance with UAE’s Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL). This Privacy Policy explains how we collect, use, store, and protect your personal information.

By using our Website or services, you consent to this Privacy Policy.

Information We Collect

We collect the following categories of personal information:

a) Personal Identification Information

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address

b) Payment Information

  • Credit/debit card details (processed securely via third-party payment gateways)
  • Payment confirmation data

c) Technical Data

  • IP address
  • Browser type and version
  • Device and operating system
  • Pages visited and time spent (via cookies and analytics tools)

d) Account Information

  • Login credentials (username and encrypted password)
  • Purchase history
  • Wishlist or saved items

How We Use Your Information

We use your data for the following lawful purposes:

  • To process and deliver your orders
  • To create and manage your account
  • To provide customer service and support
  • To send transactional emails and order updates
  • To send promotional offers (if you opt-in)
  • To improve our website performance and user experience
  • To comply with UAE legal and regulatory requirements

Legal Basis for Processing

Under UAE law, we process your personal data based on:

  • Your explicit consent
  • Performance of a contract (e.g., fulfilling an order)
  • Legal compliance
  • Legitimate business interests (e.g., fraud prevention, analytics)

Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your data with:

  • Delivery companies for order fulfillment
  • Payment processors for secure transactions
  • IT service providers for hosting, security, or analytics
  • Government authorities if legally required

All third parties are bound by confidentiality and data protection agreements.

Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain session security
  • Remember your preferences
  • Analyze website performance

You can manage or disable cookies via your browser settings.

Data Storage and Retention

Your data is stored securely on servers located in the UAE or jurisdictions with equivalent data protection standards. We retain personal data only as long as needed for the purposes stated, or as required by law (e.g., accounting or tax regulations).

Data Protection and Security

We implement technical and organizational security measures to protect your data against:

  • Unauthorized access
  • Disclosure
  • Alteration
  • Loss or destruction

Examples include SSL encryption, access controls, and regular audits.

Your Rights Under UAE Law

You have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to certain processing activities
  • Withdraw consent (where applicable)

To exercise any of your rights, contact us at: [support@laptopmarket.ae]

Children’s Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect data from minors without parental consent.

International Transfers

If we transfer data outside the UAE, we ensure the receiving country provides adequate data protection, or we use standard contractual clauses or other legal safeguards.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Continued use of the Website constitutes acceptance.

Contact Us

If you have questions or concerns about your privacy, please contact:

  • 📧 Email: support@laptopmarket.ae
  • 📞 Phone: [+971-06-5390399
  • 🏢 Address: SH-B18, Industrial area 13, Sharjah, UAE